Privacy Policy

Effective Date: August 25, 2024

1. Introduction

Welcome to UpClose Marketing LLC ("we," "us," "our"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.upclosemktg.com (the "Site") and use our services. By using our Site and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information:

When you register on our Site or participate in our programs, we may collect personal information such as your name, email address, phone number, property details (e.g., guest count, occupancy, property type, amenities), and other relevant information.

2.2 Transactional Data:

We collect information related to your transactions, including details about the products you receive, showcase participation, and any communications between you and us.

2.3 Usage Data:

We automatically collect information about your use of the Site, including IP address, browser type, device information, pages viewed, and the date and time of your visits.

2.4 Cookies and Tracking Technologies:

We use cookies, web beacons, and similar technologies to enhance your experience on the Site. Cookies are small files stored on your device that help us understand your preferences and improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision:

To provide, operate, and maintain our Site and services, including managing your account and facilitating showcase participation.

3.2 Communication:

To communicate with you regarding your account, showcase opportunities, product updates, promotional offers, and other relevant information. You may opt-out of marketing communications at any time.

3.3 Improvement:

To analyze usage patterns and improve the functionality and performance of our Site and services.

3.4 Legal Compliance:

To comply with legal obligations, enforce our Terms of Use, and protect the rights, property, and safety of our users, and others.

4. Data Sharing and Disclosure

4.1 Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as data hosting, payment processing, and email communication. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

4.2 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change in control.

4.3 Legal Requirements:

We may disclose your information if required to do so by law, regulation, or legal process, or in response to a valid request by public authorities.

4.4 Protection of Rights:

We may disclose your information to protect our rights, privacy, safety, or property, or that of our users, employees, or others, including to enforce our Terms of Use and other agreements.

5. SMS/MMS Messaging

5.1 Collection and Use of SMS/MMS Information:

If you choose to provide us with your phone number, we may send you SMS (Short Message Service) or MMS (Multimedia Messaging Service) messages for the following purposes:

5.2 Consent:

By providing us with your phone number, you consent to receive SMS/MMS messages from us. You may opt-out of receiving marketing SMS/MMS messages at any time by following the unsubscribe instructions included in the message or by contacting us directly.

5.3 Message Frequency and Charges:

The frequency of SMS/MMS messages you receive may vary based on your interactions with us. Standard message and data rates from your mobile carrier may apply. We are not responsible for any charges incurred from receiving SMS/MMS messages.

5.4 Sharing of SMS/MMS Information:

We do not sell or rent your phone number to third parties. We may share your SMS/MMS information with service providers who assist us in sending messages and managing our communications, but these providers are bound by confidentiality obligations and are only permitted to use your information for the purposes we specify.

6. Data Security

6.1 Security Measures:

We implement reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

6.2 Limitations:

While we strive to protect your information, no system is completely secure. We cannot guarantee the security of your data transmitted to or from our Site, and you acknowledge that you provide such information at your own risk.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

8.1 Access and Correction:

You have the right to access and update your personal information. You can review and change your account information by logging into your account or contacting us.

8.2 Opt-Out:

You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in such emails. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or our services.

8.3 Data Access and Portability:

In accordance with applicable laws, you may request a copy of the personal information we hold about you and request its transfer to another organization.

8.4 Deletion:

You may request the deletion of your personal information. We will honor such requests to the extent required by law, but please note that some information may need to be retained for legal or operational reasons.

9. International Data Transfers

If you are located outside the United States of America or Canada, please be aware that your information may be transferred to, stored, and processed in the United States of America, Canada, or other jurisdictions. These jurisdictions may have different data protection laws than those in your country. By using our Site and services, you consent to the transfer of your information to the United States of America, Canada, and other jurisdictions at our sole discretion.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date and send communications with at least sixty (60) days' notice. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site and services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

UpClose Marketing LLC
Temecula, CA 92592
www.upclosemktg.com
rachel@upclosemktg.com
585.220.6275